Medical Record Transfers

Everything you need to know to securely transfer your medical records to or from North St Ives Medical Practice, including step-by-step instructions, downloadable forms, and contact details to make the process quick and hassle-free.

Transfer Your Care to North St Ives Medical 

We look forward to providing you with seamless, ongoing care. Transferring your records from another practice helps us understand your medical history and deliver the highest standard of care from day one. 

Complete the digital form

This lets your former practice know exactly what information they need and how to send it.

Forward the PDF to your former practice

Once you submit the digital form, you’ll receive a PDF by email. Forward that PDF (or print and hand-deliver it) to the practice that currently holds your records.

Sit back and relax

Our team will confirm receipt of your records by email once they arrive at our practice.

Note: If you’re transferring records for immediate family members aged 16 or younger, you can include everyone on a single form. Otherwise, each patient over 16 must complete their own form. 

Transfer to Another Practice 

We understand that moving to a new GP can feel overwhelming. At North St Ives Medical, our priority is to ensure your transition is as smooth and stress-free as possible. Follow these simple steps to send your records to your new provider: 

Obtain a transfer request form from your new practice

Ask your new GP for their transfer request form. This ensures we know exactly what details they need and how to send your records.

Complete the attached form

Upload a clear scan or photo of the signed request. Pay the applicable transfer administration fee.

Sit back and relax

Once we receive your completed form and payment, we’ll process your transfer within 10 days. Your new practice will then arrange to receive your records directly from us.

Need Help? 
We’re here to make this as easy as possible.
If you have any questions or need assistance, please email us at:
records@northstivesmedical.com.au