Medical Record Transfers

Everything you need to know to securely transfer your medical records to or from North St Ives Medical Practice, including step-by-step instructions, downloadable forms, and contact details to make the process quick and hassle-free.

Transfer Your Care to North St Ives Medical 

We look forward to providing you with seamless, ongoing care. Transferring your records from another practice helps us understand your medical history and deliver the highest standard of care from day one. 

Note: If you’re transferring records for immediate family members aged 16 or younger, you can include everyone on a single form. Otherwise, each patient over 16 must complete their own form. 

  1. Complete the digital form 
    This lets your former practice know exactly what information they need and how to send it. 

  2. Forward the PDF to your former practice 
    Once you submit the digital form, you’ll receive a PDF by email. Forward that PDF (or print and hand-deliver it) to the practice that currently holds your records. 

  3. Sit back and relax 
    Our team will confirm receipt of your records by email once they arrive at our practice. 

Transfer to Another Practice 

We understand that moving to a new GP can feel overwhelming. At North St Ives Medical, our priority is to ensure your transition is as smooth and stress-free as possible. Follow these simple steps to send your records to your new provider: 

  1. Obtain a transfer request form from your new practice 
    Ask your new GP for their transfer request form. This ensures we know exactly what details they need and how to send your records. 

  1. Complete the attached form 
    • Upload a clear scan or photo of the signed request. 
    • Pay the applicable transfer administration fee. 

  1. Sit back and relax 
    Once we receive your completed form and payment, we’ll process your transfer within 10 days. Your new practice will then arrange to receive your records directly from us. 

Need Help? 
We’re here to make this as easy as possible.
If you have any questions or need assistance, please email us at: records@northstivesmedical.com.au

Health Assessments for 75+  

  • This is a Medicare-funded, in-depth check-up conducted by your GP and practice nurse, focusing on your physical, mental, and social wellbeing. 

    It’s not just about medical conditions — it’s about how you’re managing day-to-day, and how we can support you to stay well. 

    The goal is simple: 

    To detect early signs of change, support your independence, and create a personalised plan for the year ahead. 

  • If you’re aged 75 or older, this assessment is for you — especially if: 

    If you’re aged 75 or older, this assessment is for you — especially if: 

    • You value your independence and want to protect it 

    • You want more time with your GP to ask questions and plan ahead 

    • You’d like a clearer understanding of your health and wellbeing 

    • You’re supporting a loved one and want to ensure they have the right care 

    Even if you’re feeling well — that’s the perfect time to take stock. 

  • This is a comprehensive, personalised check-up designed around your goals and lifestyle. It may include: 

    ✅ Physical health review – blood pressure, mobility, falls risk 
    ✅ Medication review – ensuring your medications are helping, not hindering 
    ✅ Memory & mood screening – gentle and supportive 
    ✅ Daily living check – how you’re managing at home 
    ✅ Preventive health – including immunisations 
    ✅ Social wellbeing – staying connected and supported 
    ✅ Your questions – anything you’d like to raise is welcome 

    You’ll receive a personalised health summary to guide your care and support your independence. 

  • The real value of this assessment lies in its ability to support you to live well, with confidence and clarity.

    You’ll walk away with a personalised health plan that reflects your lifestyle and priorities.  

    It’s designed to pick up on early signs of change, so we can act before small issues become bigger concerns.

    With a strong focus on prevention, we’re not just treating illness — we’re helping you stay healthy for longer. 

     The assessment also opens doors to extra support, connecting you with local services or programs you might not have known were available.

    Most importantly, it gives you more time with your GP — to ask questions, raise concerns, and feel truly supported in your care. 

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  • If you’re 75 years or older and haven’t had a health assessment in the last 12 months, you’re eligible. 

    There’s no cost to you — it’s fully funded by Medicare. 

    Not sure when you last had one? 
    📧 Email: nurse@northstivesmedical.com.au and we’ll check for you. 

  • Booking is simple. 

    When booking online, the system will guide you to schedule two appointments on the same day — one with our practice nurse, and one with your preferred GP. 

    Prefer to speak with someone? 

    📧 Email: nurse@northstivesmedical.com.au 
    📞 Phone: (02) 9144 7340 

    Just let our reception team know you'd like to book a 75+ Health Assessment — we’ll take care of the rest. 

    Click here to book your Health Assessment online: Click here to book your Health Assessment 

My Medicare

  • Patients who register in MyMedicare will have access to: 

    • Greater continuity of care with your regular practice, which can lead to better health outcomes 

    • Access to longer Medicare-funded telehealth consultations with your GP 

    • Future enhancements to chronic disease management and care coordination 

    If you choose not to register, you’ll still receive the same high standard of care from our team — MyMedicare simply gives you access to additional benefits. 

  • You can register for MyMedicare in a way that suits you: 

    Option 1 – Quick & Easy (Electronic Form) 

    When you book an appointment with us, we’ll send you a link to complete an electronic registration form.

    If you fill it out, we’ll finalise the enrolment on your behalf — no further action needed. 

    Option 2 – Paper Form 

    Prefer to register in person? Just ask our reception team for a paper form next time you visit.

    Sign the form and we’ll handle the rest. 

    Option 3 – Self-Register Online 

    You can also start the process yourself via: 

    • Express Plus Medicare mobile app https://www.servicesaustralia.gov.au/express-plus-medicare-mobile-app 

    Make sure North St Ives Medical Practice is listed as your chosen clinic.

    Once submitted, our staff will confirm and complete the registration. 

  • What’s Included? 

    This is a comprehensive, personalised check-up designed around your goals and lifestyle. It may include: 

    ✅ Physical health review – blood pressure, mobility, falls risk 
    ✅ Medication review – ensuring your medications are helping, not hindering 
    ✅ Memory & mood screening – gentle and supportive 
    ✅ Daily living check – how you’re managing at home 
    ✅ Preventive health – including immunisations 
    ✅ Social wellbeing – staying connected and supported 
    ✅ Your questions – anything you’d like to raise is welcome 

    You’ll receive a personalised health summary to guide your care and support your independence. 

  • As part of your registration, you’ll have the option to share some extra details about your health. This helps us, and the broader health system, better plan and improve the care you receive. You can still register even if you choose not to share this information. 

    Need Help? 

    We’re happy to guide you through the process. 
    📧 Email: admin@northstivesmedical.com.au 
    📞 Call us on: (02) 9144 7340 

    For more information, visit health.gov.au/myMedicare